Voice & comms agents
Agents that answer calls, triage email, and handle inbound messages end-to-end. They book, follow up, and escalate to a human only when it matters.
Your inbox, handled. Your calls, answered. Workflows running in the background — reachable by voice, text, or API. I build the ones that actually run in production, not just in a demo.
10:42:01 [call] inbound +1 415 ••• 2207 → routing
Systems built to run with no human in the loop — and the observability to prove they're running.
Voice, SMS, email, webhook, API. One agent, every surface your users actually touch.
Retries, idempotency, queues, budgets. The unglamorous engineering that keeps things alive at 3 a.m.
You didn't build this to spend the day answering the same call. Agents take the desk so you can take the hike — catch the kid's game, sleep through the night, run the business instead of living inside it. You orchestrate. The system runs.
That only works if it actually works. Which is the other half of this site — the engineering underneath.
Anyone can ship a demo. The reason you can actually leave the desk is the unglamorous layer underneath — queues, retries, observability, budgets, and an on-call posture for the system, not for you.
Idempotent steps, exponential backoff, dead-letter queues. Failures are events, not outages.
OpenTelemetry traces per run. Every tool call, token, and dollar is queryable.
Durable workflows (Temporal / LangGraph) so a 2 a.m. crash resumes from the last good step.
Per-agent budgets, rate limits, input/output validation. The agent can't run away with the credit card.
Containerized, versioned, rollback-ready. Postgres for state, Redis for queues, K8s when it earns it.
Alerts that mean something. The system pages itself first — you only hear about what actually needs you.
Different starting points, same finish line: a system you can actually leave running.
Both have outgrown the demo. Both need it to actually work.
Founders, small firms, and busy teams who want their work automated and just need it to run.
Engineering teams architecting and deploying agents that operate autonomously and reliably.


Agents that answer calls, triage email, and handle inbound messages end-to-end. They book, follow up, and escalate to a human only when it matters.
Multi-step processes that run unattended on a schedule or trigger — pulling data, making decisions, and taking action across the tools you already use.
The reliability layer for teams running their own agents: orchestration, retries, observability, and deployment that survives contact with production.
Free 30-minute call. We'll figure out if it's a fit.